Be sure you have finalized and archived all your Appointment Cards.
1. Tap on MyCue star at the bottom left of the screen
2. Tap on “Archive” at the top left of the screen (the numeric value in red indicates the number of open Appointment Cards you have)
On the Archive screen, all red dates indicate that you have open Appointment Cards
3. Tap on those dates and “record payment & finalize” accordingly.