Troubleshooting MyCue

• Cannot synchronize MyCue Business calendar with Apple calendar. What to do?

  Two things must be toggled on in order for calendar sync to function, one within MyCue Business app, and the other in your iPhone/iPad Settings: Within MyCue Business app, go to Profile screen, 1. Tap on Edit 2. Go all the way down and make sure 'Apple calendar sync' is toggled ON From your i...

• How can I install MyCue on the iPad? I can not find the MyCue app in the iPad App Store.

  By default, when you search for an app on the iPad App Store, it only searches for apps that specifically have iPad support. Our full iPad support will come soon. However, you can install our supported iPhone version on the iPad by doing the following steps: Go to iPad App Store Type in “MyC...

• MyCue is not functioning as expected. What should I do?

  Be sure you are running the latest version of the app. You can delete and reinstall the app (your data will not be lost). If problem persists, please contact Support.

• "Warning - your device is running low on memory"

  This notification happens when the OS tells us that the phone is running low on memory. If you have a lot of apps open on your phone or there's a badly behaving app, you'll eventually get this message until you close the apps. In order to close the apps, prior to iPhone X, you have to press the...

• What version of MyCue am I running?

  In order to find out the version # of MyCue that you are running, Go to Profile screen Tap on Contact us on upper right hand corner You will find the version # at the bottom of the screen.