Getting Started
7 articles in this Topic
- Can I change the background image/color for my Profile?
- How can I make sure I have the latest version of the App?
- How do I ensure my MyCue calendar syncs with my iPhone calendar?
- How do I get started? (Video available)
- How do I update my account information?
- Is there an Android app for MyCue Business?
- Where can MyCue be used from?
My Services
5 articles in this Topic
My Availability
6 articles in this Topic
- Availability start times are on the hour, however, my start time is at 9:30am. How can I adjust it to 9:30am?
- How do I block a few hours on my schedule on any given day?
- How do I block hours/days on a weekly basis from my schedule? (Video available)
- How do I set my weekly schedule?
- Should I be seeing my availability blocks on the Schedule screen?
- What if I decide to work an extra day or extra hours?
Clients/Client Cards
9 articles in this Topic
- Can I see the list of Services I have provided to a particular Client?
- Can I view my Client’s past and upcoming appointments?
- How can Clients find me?
- How do I add a new Client from my phone’s Contacts?
- How do I delete a Client?
- How do I manually add a new Client? (Video available)
- I can’t add Clients without a last name and sometimes I don’t get their last name right away. What do I do?
Booking/Scheduling/Appointments
11 articles in this Topic
- Can I double book?
- How can I create an appointment in the past?
- How can I edit before I complete creating an appointment without going all the way back to the beginning?
- How do I cancel an appointment?
- How do I create an appointment? (Video available)
- How do I edit an appointment?
- How do I prevent clients from booking online appointments with me?
Notifications/Appointment Reminders
2 articles in this Topic
Appointment Cards
5 articles in this Topic
- Do Notes carry over to future appointments?
- Do the products I use for a particular Service for a Client carry over to that Client’s future appointments for that Service?
- How can I adjust the amount I charge for a Client?
- What if I’ve already finalized and archived my Appointment Card – can I still add a product and/or edit my notes for that appointment?
- What if my Client doesn’t show up for their appointment?
Notes
2 articles in this Topic
Inventory
6 articles in this Topic
Business Cards
1 article in this Topic
Archiving
3 articles in this Topic
Social Profile
5 articles in this Topic
Troubleshooting MyCue
5 articles in this Topic
- Cannot synchronize MyCue Business calendar with Apple calendar. What to do?
- How can I install MyCue on the iPad? I can not find the MyCue app in the iPad App Store.
- MyCue is not functioning as expected. What should I do?
- "Warning - your device is running low on memory"
- What version of MyCue am I running?
Support/Feedback
2 articles in this Topic
Subscriptions
1 article in this Topic
Broadcast Messaging
2 articles in this Topic